Always in Season
Cobweb Garden Works: Privacy & Data Protection Policy
1. Commitment to Privacy
At Cobweb Garden Works, we are committed to maintaining the trust and confidence of our visitors and clients. In compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, this policy outlines how we collect, protect, and manage your personal data.
2. Information We Collect
o provide our professional garden and estate management services, we collect:
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Identity Data: Name and title.
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Contact Data: Billing address, service address, email, and phone numbers.
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Transaction Data: Details about payments and services provided.
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Technical Data: IP address and cookies (via our Wix Studio platform).
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3. How We Use Your Data
We process your information to fulfill our contractual obligations (providing the "Works"), to manage your account, and—where you have opted in—to provide seasonal garden updates.
4. Data Sharing & Third Parties
We do not sell or rent your data. Information is only shared with:
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Internal Team Members: To execute onsite services.
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Service Providers: Professional tools like Wix (hosting) and accounting software.
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5. Your Rights
Under UK GDPR, you have the right to access, rectify, or erase your personal data. You may also object to or restrict certain processing activities. To exercise these rights, please contact info@cobwebgardenworks.uk.
6. Data Retention
We retain financial transaction data for the statutory period of seven years as required by UK law.